Frequently asked questions

Each dish shows its lead time – usually 48 hours. At checkout we only offer dates and time windows we can deliver for sure. For large events, please plan a week or more.

We deliver all over Switzerland. Transport is a base fee plus the distance from our kitchen in Neerach (plus car train where needed); you see the amount before ordering. Places without road access (e.g. car-free resorts) are served on a quote request. Pickup in Neerach is free.

By card or TWINT when ordering. From an order value of CHF 500 also by QR invoice, payable within 30 days – ideal for companies.

The start of the booked time window counts: more than 7 days (168 h) before, free; from 7 days to 72 hours, 50 %; after that 100 % of the total. You cancel yourself with the link in your order confirmation; quotes with service on site are cancelled by message. Details in the terms.

Every dish shows the 14 major allergens – including the options you choose – plus dietary notes and the origin of meat. Tell us about your guests’ allergies at checkout; the kitchen takes them into account.

For more than 150 guests, for service on site (staff, set-up, clearing) and for special requests we prepare a personal quote, usually within one working day. After acceptance a deposit as stated in the quote is due (usually 30 %, within 7 days), the rest with the final invoice.

No. You can order as a guest and open your order with the personal link. With an account you see all orders, invoices and messages in one place.

Rule of thumb: apéro 6–8 pieces per person, apéro riche 12–15 pieces, flying dinner 16–20 pieces. Our quantity guide on the menu helps – and we are happy to advise you.

We are happy to clarify details such as allergies, contact person or access via the messages on your order page or at [email protected]. If you need more, place an additional order; less counts as a (partial) cancellation under the terms.